FAQ

FREQUENTLY ASKED QUESTIONS

Can you describe to me the process involving an order with your company?

✓Review your contract with your fabricator before arranging your visit. Know the type (marble, granite, etc.), the thickness, and the quantity of material to be selected. Kitchen drawings or sketches will be helpful, but are not necessary. 
✓Bring your color swatches with you, cabinet sample, paint, fabric. This will help your salesperson with material suggestions to blend with your surroundings.

What is the appropriate thickness for a granite countertop?

Standard thickness for a kitchen countertop is generally one inch and a quarter.

Do I have to call for an appointment to come down to your place?

No appointments are necessary.
Cosmic Stone and Tile Distributors, Inc. is open to the public Monday through Friday from 9:00 am to 4:30 pm and Saturday from 10:00 am to 1:30 pm.

Can I bring my children with me?
 Because of the overhead crane activity, children under the age of 16 are not permitted in the warehouse.  We do however, have a mezzanine area, where children who do not require adult supervision may wait.

Where do you operate?

Cosmic Stone and Tile operates within the TRI-STATE area; NJ, NY, CT and PA.

What is your payment policy?

Cosmic Stone and Tile accepts cash ,certified checks, or credit cards.
Keep in mind that if a payment is done by personal check, the order process will be stalled until the check is cleared.

Do I have to buy the whole sheet/slab?

Slabs are always sold intact. Buying random slabs is similar to buying fabric. Like a seamstress or tailor, your fabricator buys the raw material and sells you a completed installation. In the price is included the cost of transporting the material, making field measurements and templates, cutting, polishing, bringing the pieces to your job site and fitting them into place. How much material he needs is determined by the layout and the amount of waste. The fabricator will lay out your job in a way that will minimize the amount of waste material while maximizing the natural beauty of veining and pattern.

If your question was not answered here, do not hesitate to contact us.

Give us a call or send us an email.